FRENQUENTLY ASKED QUESTIONS
WHAT KIND OF PRODUCTS DOES HUMBLE NATURE SELL ?
HUMBLE NATURE sells a range of luxury and exclusive home furnishings and decor items, including furniture, lighting, textiles, bathware, and outdoor products. We value creativity and unique pieces; therefore, we collaborate with world-renowned designers and creators.
DO YOU MANUFACTURE YOUR PRODUCTS IN-HOUSE ?
Yes, we manufacture some of our products in-house. We have our own facilities and team of skilled workers who specialize in producing high-quality products. This allows us to closely monitor the entire production process and ensure that our products meet our standards for quality, safety, and social responsibility. Please contact us to know more about the provenance of our products.
WHAT IS YOUR APPROACH TO SUSTAINABILITY ?
We are committed to sustainability and take a holistic approach to our operations. This includes maintaining our facilities in the area and avoiding unnecessary foreign sourcing, transportation, and handling, thereby reducing our carbon footprint. We carefully select our facilities, manufacturers, suppliers, collaborators, and materials to respect this precious nature and provide sustainable and timeless products. We believe that sustainability is not just good for the environment but also for our customers and future generations.
DOES HUMBLE NATURE OFFER SHIPPING ?
Yes, HUMBLE NATURE offers shipping on all of its products. Shipping fees vary depending on the item and delivery location. Please consult shipping policy or contact us for more information.
CAN I RETURN A PRODUCT IF I'M NOT SATISFIED WITH IT ?
Yes, HUMBLE NATURE has a return policy that allows customers to return products within 30 days of delivery. Some exclusions may apply, so it's important to read the full return policy before making a purchase.
WHAT MATERIALS DO YOUR FURNITURE PRODUCTS USE ?
Our furniture products use a variety of materials including wood, metal, glass, fabric, and leather.
HOW LONG WILL IT TAKE FOR MY FURNITURE ORDER TO ARRIVE ?
Delivery times vary depending on the product and your location. Please contact us for an estimated delivery date.
CAN I SEE THE FURNITURE IN PERSON BEFORE MAKING A PURCHASE ?
Yes, we encourage customers to visit our Boutique to see our furniture in person. This can help you make an informed decision about your purchase.
DOES HUMBLE NATURE HAVE A TRADE PROGRAM ?
Yes, HUMBLE NATURE offers a trade program called HN Trade. Professionals and members receive exclusive benefits such as deductions, special access, and concierge service.
DOES HUMBLE NATURE HAVE A WARRANTY POLICY ?
Yes, HUMBLE NATURE offers a limited warranty on its products. The length and details of the warranty vary depending on the item. Please contact us for more details.
WHAT ARE HUMBLE NATURE HOURS OF OPERATION ?
HUMBLE NATURE Boutique and customer services hours of operation are Monday to Friday, 9 to 17 (eastern time zone). Customers can also find boutique hours on the website.
HOW CAN I CONTACT YOU FOR MORE INFORMATION ?
You can contact us by e-mail at [email protected] or by phone 1-888-984-2258.. We welcome any questions or feedback and are happy to provide more information about our company, products/services and policies.